Privacy
Privacy Policy
This draft privacy policy explains the practical data Remora expects to handle for purchases, licensing, portal access, and future journal features.
Information We Collect
Remora may collect purchase email, license key, machine ID, payment status, portal activity, and support messages. Payment card details are handled by payment processors such as Stripe or PayPal and are not stored directly by Remora.
How Information Is Used
Information is used to process purchases, issue licenses, manage machine activations, provide downloads, support customers, prevent abuse, and improve the product experience.
Third-Party Services
Remora may use third-party services for hosting, payments, email delivery, analytics, database storage, and customer support. Those services process data according to their own policies and the configuration used by Remora.
Trade Data
If Remora Edge stores journal or trade-review data, that data should be treated as customer account data. The product should only use it to provide journal, analytics, sync, and review features unless a customer explicitly agrees otherwise.
Contact
For privacy or data questions, contact support@remoraedge.com. This policy should be updated before public launch once final hosting, analytics, payment, and email providers are confirmed.